Privacy Policy

Who we are

This Privacy Policy explains how VoltWatcher ("we", "us", "our") collects, uses, and protects your personal information when you visit our store, place an order, or contact us. By using our site, you agree to the practices described here.

Questions about your privacy? Email us anytime at contact@voltwatcher.com.

Information we collect

We only collect what we need to process your order and run the store:

• Order & contact details — your name, email, phone number, shipping and billing address.
• Payment information — processed securely by our payment providers. We never see or store your full card number.
• Device & usage data — basic information like your browser, IP address, and the pages you view, collected through cookies to help the site work and improve.

How we use your information

We use the information above to:

• Process, pack, and ship your order, and send tracking updates.
• Respond to your questions, handle returns, refunds, and support requests.
• Prevent fraud, keep the store secure, and meet our legal obligations.
• Improve the site and, where you've agreed, send you occasional updates or offers.

Who we share it with

We never sell your personal data. We share it only with the trusted partners that make your order possible, and only the minimum they need:

• Our ecommerce platform to host the store and manage orders securely.
• Payment processors (such as our card providers and PayPal) to take payment securely.
• Shipping & fulfillment partners to deliver your order and provide tracking.
• Authorities, only where we're legally required to do so.

Cookies

We use cookies and similar technologies to keep your cart working, remember your preferences, understand how the site is used, and (with your consent) measure marketing. You can control or disable cookies in your browser settings, though some parts of the store may not work as well without them.

How long we keep it

We keep your order information for as long as needed to fulfill your order, provide support and warranty service, and meet legal, tax, and accounting requirements. When it's no longer needed, we securely delete or anonymize it.

How we protect it

We use industry-standard security measures, including encrypted checkout, to protect your information. No method of transmission over the internet is ever 100% secure, but we work hard to safeguard your data and limit who can access it.

Your rights

Depending on where you live, you may have the right to access, correct, or delete the personal data we hold about you, or to object to certain uses. To exercise any of these rights, just email contact@voltwatcher.com and we'll respond promptly.

Children's privacy

Our store is not intended for children under 16, and we do not knowingly collect personal information from them. If you believe a child has provided us data, contact us and we'll delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date at the top of this page. Significant changes will be communicated where appropriate.